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Human Resources Services

Change Management

Change is now the one constant in today’s world, but many organisations fail to manage this effectively and fail to approach the process in a structured and legally compliant way. Regardless of the driver for change, maintaining employee commitment during uncertain times is crucial if organisations are to avoid increased attrition, missed targets and reduced productivity.

Organisations that continually look to innovate and find new ways of creating value, need to have strong change management skills if they are to be successful. Yet failing to overcome employee and manager resistance as well as succumbing to corporate inertia, can often undermine the best of intentions. 60% of Senior Executives in the Fortune 500 recently admitted that their organisations are ineffective in managing major change. Whether changing strategic direction or introducing new technology, companies must also change behaviours if they are to see their efforts maximised.

Restructuring? Downsizing? Redundancies? Poor handling of these programmes can prove very costly.

In 2003, Williams Lea, made a number of employees redundant. In 2005 the company, which was made to pay out over £170,000 to 29 employees after it was found to have failed to consult them about the redundancies.

A complaint may be made to an Employment Tribunal where an employer has not met the legal requirements to consult. Where an Employment Tribunal finds a complaint justified it may make an award of compensation to the affected employees of up to 90 days pay for each employee.

Our Change Managers can provide you with advice and support, and the following:

  • Years of experience in managing fast paced, transitional environments, so can ‘hit the ground running’
  • Tried and tested methods of smooth management of transitions that can be adapted to fit your organisation
  • Coaching skills to ensure that your management team is brought along with, and continues to champion, the change
  • Consultation and negotiation skills and experience, both in dealing with trades unions and employee representatives
  • Experience of designing retention and bonus schemes to support employees impacted by change or where key talent needs to be kept within the organisation
  • A dedicated resource who can focus on all of the change issues, whilst you concentrate on your core business