Please ensure you have read, understood and accepted the following OMS Booking Terms & Conditions before you submit a booking. By placing a booking you will be deemed to have read, understood and accepted them.

Booking Instructions
To book a place on our courses, you must complete a Training Course Booking Form and submit this along with your booking fee. Forms can be downloaded from our website or are available from our Head Office (details below). Completed forms and payments should be sent to OMS by one of the following methods:

Fax:    01509 816353
Email: info@oms.uk.com
Post:   OMS, Dromintee Road, Bardon, Coalville, Leicestershire, LE67 1TX
Telephone bookings should be confirmed in writing within 10 days and will only be regarded as provisional until written confirmation has been received. Faxed, email and postal bookings are regarded as confirmed bookings.

For late bookings, please contact us by telephone to check availability prior to making a booking. Completion of a booking form does not guarantee a place on a course.

Once we have received your booking, we will send you a letter of acknowledgement. Joining Instructions, including venue details, will be sent out at a later date; usually fourteen days prior to the course start date.

 

Facilities
OMS are not responsible for booking accommodation for delegates. Details of companies providing overnight accommodation in close proximity of the OMS Training venue are provided with the course joining instructions. This information can be provided upon request. OMS are unable to make recommendations for accommodation.

OMS course fees cover lunch, tea, coffee, training materials and any examination costs. This is applicable for onsite courses only.*

Payment Terms
Payment of course fees must be made in advance and should be preferably made at the time of booking. In the case of late bookings, immediate payment is required.

OMS reserve the right to cancel a booking or allocate the place to another Customer, if fees are not paid prior to the date of attendance on the course. OMS will attempt to contact the Customer prior to this occurring.

Payments can be made using one of the following methods:

• BACS
• Debit or Credit Card
• Cheques should be made payable to OMS

If required, an invoice can be issued. This must either be specified on the Training Course Booking Form at the time of booking along with an official Purchase Order Number, or requested of our Training Co-ordinator in writing. Invoices must be settled within 30 days of issue and in advance of the training course. Please contact OMS for further details.

Please note that a booking is not secured until payment is received. If for whatever reason payment is not received, attendance on the course will not be permitted.

 

VAT
All payments quoted are exclusive of VAT, which is applicable at the standard rate.

Transfer of Places
Delegate substitution can be made up until the last working day before the course start date. **

Transfer of Courses
A confirmed booking may be transferred to another OMS course, availability permitting, providing that the course takes place within six months of the original course date. OMS are not obliged to ensure suitable alternatives are available. Any request to transfer must be received in writing from the Customer, via post or email, a minimum of one month before the course start date.

Cancellation of Places
Any cancellations must be received in writing from the Customer, via post or email. If a course booking is cancelled, the following charges apply:
4+ weeks before the start of the course date         £25 administration fee
2-4 weeks before the start of the course date        50% of fees
0-2 weeks before the start of the course date        100% of fees

No refund will be given for non-attendance of the course.

Cancellation of Courses
OMS reserve the right to cancel any course at 24 hours notice due to unforeseen circumstances, or if insufficient reservations are received. OMS will endeavour to contact everyone who has booked on the course either by telephone or email. If a course is cancelled by OMS, your booking fee will be reimbursed in full, or an alternative course date will be offered.

Course Changes
OMS reserve the right to change the course content and/or Trainer in line with market demands, where appropriate.

Certificates and Reports
Certificates will be provided to all delegates attending certificated courses on completion of the course.

Acceptable Use of Facilities
In placing a booking, you agree to adhere to the conditions of and respect the use of OMS facilities. Therefore:

• None of the OMS facilities may be used to locate, display or transmit any material which is considered to be illegal or offensive
• No software may be downloaded from or installed on any of the OMS computer equipment, unless under the direction of an OMS Trainer
• No data may be imported which has not been checked for viruses and which is not under the direction of an OMS Trainer

Warranty and Liability
The Customer accepts that it is their responsibility to verify that the courses are suitable for delegates. The Customer must read the course prerequisites carefully and ensure that the delegate attending meets them all and has the necessary level of competence to be able to achieve the objectives of the course. Failure to meet the prerequisites can result in delegates not gaining the most from the course or causing a reduction in the progression of the course.

Copyright
The copyright and all other intellectual property rights in all course materials shall remain the sole and exclusive property of OMS or, in the case of a course developed by an Associate of OMS, the Associate’s organisation. The Customer undertakes that they, or the delegate attending, will not copy or permit the photocopying of course materials, nor disclose or permit the disclosure or sell or hire the same to third parties, nor use the same for running your own courses.

Attendance
Full attendance is required on every course for delegates to be successful. Please contact the OMS office with any queries.

Smoking
The Oak Business Centre, and other OMS Training venues, are ‘No Smoking’ premises. This means that smoking is not permitted inside any part of the building. Smoking will only be permitted in the external areas as directed by the trainer.

Exclusion
OMS reserve the right to refuse access to its facilities and premises where there is reason to believe that a delegate is in breach of these conditions or where a delegate uses threatening, bullying, harassing or disruptive behaviour. OMS will not be liable for any losses or expenses (including course fees and consequential damages) incurred by a delegate arising from such an exclusion.

Security
The Main Reception of the Oak Business Centre is supervised during working hours. There are a number of CCTV cameras around the building.

Parking
There is a large car park at the rear of the building. This is for visitors use. Please do not park in front of the loading bay as access is required at all times.

Limited parking is available at the front of the building near to the Main Reception entrance. Please note that the front gate is locked at 5.00pm, and at 4.00pm on a Friday. Vehicles and contents are left at their owners’ risk.

Registered Office
The OMS Registered Office is:
OMS
Dromintee Road
Bardon
Coalville
Leicestershire
LE67 1TX

Privacy Policy
OMS is committed to safeguarding your privacy. Any Contact Information that you provide in setting up an account or booking a course, will be used for the purposes of registering you on our database. We may also use this information to get in touch with you, where necessary. The financial information collected is used solely for payment for our products and services and for no other reason.

Any information you provide will not be made publicly available, or sold to any third parties. OMS may disclose Contact Information only in exceptional cases where OMS has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions or may be causing injury or interference with our rights, property, customers or anyone who could be harmed by such activities. We may also disclose Contact Information when we believe, in good faith, that the law requires it.

If you have any questions about this privacy statement, the practices of our website or your dealings with us,
please e-mail info@oms.uk.com.