Management and Soft Skills Training

All of our one and two day training courses are ran in-house. These can be delivered as 'off the self' courses, or bespoke programmes, tailored for your organisation and individuals.

Advanced Selling
A workshop for sales professionals who want to go to the next level and become more proficient and effective.
To download a full course outline click here
2 Day
Assertiveness
This workshop is designed for anybody would wants to benefit from improving the way they interact with others, by behaving in a more confident and positive manner.
To download a full course outline click here
1 Day
Appraisal Skills
This workshop is designed for managers who are responsible for implementing, or carrying out performance reviews and appraisal meetings.
To download a full course outline click here
2 Days
Business Writing Skills
This workshop is designed for anyone within an organisation who needs to communicate more effectively in writing with accuracy, style and impact.
To download a full course outline click here
1 Day
Coaching for Success
This workshop is designed for anyone who is accountable for organising coaching within an organisation, and/or who is responsible for direct coaching of colleague(s).
To download a full course outline click here
2 Days
Developing Creativity and Innovation
This workshop is designed for anyone who would benefit from being able to generate ideas, solve problems, develop new processes and have more fun at work!
To download a full course outline click here
1 Day
Effective Communication
This workshop is designed for anyone who would like to improve the clarity and style of their communication, ensuring their message is clear and has a positive influence on others.
To download a full course outline click here
1 Day
Effective Presentation
This workshop is designed for anyone whose work involves addressing meeting or making group presentations.
To download a full course outline click here
2 Days
Employment Law
A workshop for sales professionals who want to go to the next level and become more proficient and effective.
To download a full course outline click here
2 Days
First Line Manager
This workshop is ideal for anyone who is being developed as a First Line Manager/Supervisor.
To download a full course outline click here
2 Days
Introduction to Project Management
This workshop is designed for anyone working in a project team environment.
To download a full course outline click here
2 Days
Making Meetings More Productive
This practical and interactive workshop is designed to help participants facilitate and take part in meetings that are productive and meaningful.
To download a full course outline click here
1 Day
Managing Change
This interactive one day workshop is designed for Managers or anybody who is responsible for planning change and managing people through the change process.
To download a full course outline click here
1 Day
Managing Disciplinaries
This interactive workshop will enable supervisors, team leaders and managers to understand the rules and procedures to follow when handling a disciplinary situation.
To download a full course outline click here
1 Day
Managing Disciplinaries & Grievances
This interactive workshop will enable supervisors, team leaders and managers to understand the rules and procedures to follow when handling both disciplinary matters and employee grievances.
To download a full course outline click here
2 Days
Managing Talent
This workshop is designed for team leaders and managers who wish to manage the talent within their team effectively and attract new talent into their organisation.
To download a full course outline click here
2 Days
Mentoring Skills
This workshop is designed to help delegates understand what a mentor is and develop the knowledge, understanding and skills necessary to be a mentor.
To download a full course outline click here
1 Day
Practical Negotiation
This workshop focuses on the essential skills and stages involved in effective negotiation.
To download a full course outline click here
2 Days
Professional Customer Care
This workshop is designed for receptionists, customer service and sales support staff, and anyone within the organisation with regular customer contact.
To download a full course outline click here
1 Day
Recruitment & Selection
This workshop is designed for anyone with responsibility for recruiting and selection employees internally or externally for their organisation.
To download a full course outline click here
2 Days
Stress Management
This workshop provides delegates with all the necessary techniques and strategies for diffusing situations, and making themselves and their colleagues more resistant to stress in the workplace.
To download a full course outline click here
1 Day
The Effective Manager
This interactive workshop provides delegates with an introduction to the skills and behaviours required of an effective manager
To download a full course outline click here
2 Days
The Workplace Trainer
This interactive workshop is designed for individual required to deliver on the job, one-to-one or small group occupational training, whether manual, operational or sales-based.
To download a full course outline click here
2 Days
Time Management
This workshop is designed to enable participants to be able to effectively manage their day and themselves by using a range of time management techniques.
To download a full course outline click here
1 Day
Train the Trainer
This workshop is designed for people who are new to the training field, or who have had no formal training and would benefit from understanding the training cycle.
To download a full course outline click here
2 Days
We are also able to design and develop other management and soft skills training courses to meet your needs. Speak to our Training Co-ordinator for more information.

We also offer a range of ILM Team Leading and Management courses that can be delivered as one-off courses, or part of an overall programme.

Click here to find out more about our approach to Management Learning and Development.

For a FREE initial consultation and to discuss your needs, please call 0845 1300 616
or email us at info@oms.uk.com